Job Openings

Qualified Chrysler Dodge Jeep Ram Service Technicians

Tri State Auto Family in Maryville Mo. is expanding it business and is seeking qualified service technicians to fill our Chrysler, Dodge, Jeep, Ram openings soon. We are looking for experienced technicians that have Dodge experience or automotive experience and willing to learn the Chrysler Dodge product line. We offer company paid training for the right person as well as great company benefits. If you are interested please contact Mike Smith @ 660-224-0601 for an immediate interview. Must have own tools and good basic automotive knowledge. 
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Service Manager

The Tri State Auto Family is looking for motivated and strong leaders for a Service Manager and a Service Advisor Position. Candidate must be capable of managing and working with a service department team, including customer service interactions, reports, and repairs. Provides the highest level of customer service with a sales-minded attitude while developing lasting customer relationships in a fun, upbeat atmosphere.

Service Manager / Service Advisor Job Duties

  • Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out.
  • Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by selling products and services and taking care of any customer concerts or complaints quickly and professionally
  • Assists with or performs administrative tasks
  • Schedules maintenance for customers
  • Works with customer and technician to identify needed repairs and maintenance
  • Estimates cost of mechanical and maintenance repairs needed
  • Advises customer on suggested services and related costs
  • Quality checks customer vehicle upon completion
  • Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency
  • Resolves service desk problems and improves current service desk methods to increase productivity and customer service
  • Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
  • Maintains customer satisfaction scores at or above dealership standard job requirements

Team Member Benefits

  • 401K Retirement Plan
  • Vison
  • Dental
  • Health
  • Accident
  • Employee Discounts
  • Bonuses
  • Paid Holiday
  • Monday - Friday work week
  • Paid Vacation
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Job Type
Full-Time

Salary Type:
50K-100K depending on skill knowledge!
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Contact

Tri State Chrysler Dodge Jeep Ram

2017 S. Main
Directions Maryville, MO 64468-2656

  • Sales: (660)224-0683
  • Service: (660) 224-4993
  • Parts: (660) 224-4101

Hours

  • Monday 08:00AM - 06:00PM
  • Tuesday 08:00AM - 06:00PM
  • Wednesday 08:00AM - 06:00PM
  • Thursday 08:00AM - 06:00PM
  • Friday 08:00AM - 06:00PM
  • Saturday 08:00AM - 04:00PM
  • Sunday Closed